Instant IT Support (Non-Contract)
Instant Solutions

Instant IT Support Services

We understand that IT issues can arise at any time and can cause significant disruption to your business operations.
It usually happens when you're on a tight deadline; your computer crashes, or your emails stop working.
That's why we offer instant non-contract IT support to help businesses tackle these issues efficiently and quickly.

25+

Years of Experiences

Instant IT Support Services
Instant IT Support
IT Support Services
A man opening up an outside fusebox.
Our Support Services

Non-Contract IT Support Services

At ActiveIT, we believe that every business should have access to reliable and efficient IT support, regardless of whether they have a contract with us.

That’s why we offer our Instant IT Support service to help businesses with their IT issues.

Our team of experienced and certified IT technicians are on hand to help with a wide range of issues, including:

We pride ourselves on our quick response times and ability to provide customised support tailored to each client's needs.

With our instant IT support service, you can get the help and support you need without any long-term commitment, allowing you to focus on running your business while we handle the technical side.

Ready to talk IT?
Call us on 01903 257070, head to our contact page or book a no-obligation IT review by hitting the button below.
First-Rate IT Support

How We Can Help

Once you have contacted us, our first available engineer will respond.

Advice is given freely, but you will have to register your details and agree to our terms if you would like us to provide support.

There are two main ways we can work together:

People working at a desk.
An engineer wearing a hard hat, working
Remote Support Incident
Remote Support
Remote Support

Remote Support Incident

Our engineer will use remote support tools to diagnose and attempt to fix your problem.

You will need an Internet connection for us to control your computer remotely. Otherwise, we will only be able to provide telephone support.

Up to one hour of engineer time is included in the Remote Support Incident. If the problem requires additional time, it will be charged at our standard rate for Remote support once you have authorised work to continue.

On-site Support

On-site Engineer Visit

If completely broken, an on-site engineer may be required.

An On-site Engineer Visit includes the first hour on-site. If further time is needed, it will be charged at our standard rate for On-site Support once you have authorised work to continue.

An open plan working space
A remote control pointing at a TV.
Need help? Ask us!

Advice is free. If you have any IT or technical problems that are affecting your business, or are unsure if you are safe from cyber-crime, get in touch with us now.

Group of business people father around discussing the contents of a piece of paper

Contact ActiveIT

If you want to learn more about our instant (non-contract) IT Support services, contact ActiveIT today.

You can call 01903 257070, email info@activegroup.co.uk or fill out a form on our contact page.

We look forward to hearing from you.

active it square logo

Give Microsoft Teams a Voice – we can enable your Microsoft Teams to be a complete phone system giving you flexibility and saving you money.