Privacy Policy
This website is operated by ACTIVE INFORMATION SYSTEMS LTD. a company registered in England and Wales whose registration number is 03507348. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding:
- who we are
- how and why we collect, store, use and share personal information
- your rights in relation to your personal information; and
- how to contact us and supervisory authorities in the event that you have a complaint.
Who we are
ACTIVE INFORMATION SYSTEMS LTD (‘we’ or ‘us’) (trading as ACTIVEIT) collect, use and are responsible for storing certain personal information about you. When we do so, we are regulated by the UK General Data Protection Regulation (UK GDPR) and we are responsible as a ‘controller’ of that personal information for the purpose of that Act.
The personal information we collect and use
a) Personal information you provide to us
We collect the following personal information that you provide to us:
Your name
Business name
Email address
Telephone number
An example of when we collect this information includes:
When you request information from us or ask us to contact you
b) Personal information you provide us about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
- Shall consent on their behalf to the processing of their personal data;
- Shall receive any data protection notices on their behalf; and
- Shall consent on their behalf to the transfer of their personal data abroad.
How we use your personal information
We collect information about our users for the following purposes:
So that we may respond appropriately when you request information from us
So that we may contact you when you ask us to
Who your information may be shared with
We may share your information with law enforcement agencies and statutory bodies in connection with any investigation to help prevent unlawful activity.
We will not share your personal information with any other third parties.
Marketing
We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone, SMS message or automated call.
We will ask you whether you would like us to send you marketing messages on the first occasion that you provide any relevant information (i.e., on purchase, signing up to a newsletter, entering a competition etc). If you do opt in to receive such marketing from us you can opt out at any time (see ‘What rights do you have?’ below for further information). If you have queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.
Required personal information
The provision of the following information is required from you:
Your name
Business name
Email address
Telephone number
This is to enable us to do the following:
Send you information that you have requested or respond to your enquiry.
We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
How long your personal information will be kept.
We will hold your personal information for the following periods:
Contact information will be retained for a maximum of six years .
These periods are no longer than necessary in each case.
Reasons we can collect and use your personal information
We rely on the following as the lawful basis on which we collect and use your personal information:
- consent;
- contract;
- legal obligation.
Keeping your information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are the subject to a duty of confidentiality.
We will also use technological and organisational measures to keep your information secure.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have concerns about your information, please contact us using the details below.
Transfers of your information out of the UK
We will not transfer your personal information outside of the UK at any time .
Children and the validity of consent
Where we obtain consent from any user we will take reasonable steps to ascertain whether the user is over 13 years of age and whether the child is sufficiently informed to give valid consent. If the user is not, parental consent will be required to provide consent for the processing of any personal information.
What rights do you have?
Under the UK GDPR you have a number of important rights free of charge. In summary, those include rights to:
- Fair processing of information and transparency over how we use your personal information
- Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
- Require us to correct any mistakes in your information which we hold
- Require the erasure of personal information concerning you in certain situations
- Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
- Object at any time to processing of personal information concerning you for direct marketing
- Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
- Object in certain other situations to our continued processing of your personal information
- Otherwise restrict our processing of your personal information in certain circumstances
- Claim compensation for damages caused by our breach of any data protection laws
For further information on each of these rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the UK General Data Protection Regulations (https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)
If you would like to exercise any of these rights please:
- Email, call or write to us
- Let us have enough information to identify you
- Let us have proof of your identity (a copy of your driving licence, passport or a recent credit card/utility bill)
- Let us know the information to which your request relates
From time to time we may also have other methods to unsubscribe (opt-uot) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.
Changes to the privacy policy
This privacy policy was published on 1st February 2021 and last updated on 1st February 2021.
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users by:
A notice on our website News page.
Contacting us
If you have any questions about this policy or the information we hold about you, please contact us by:
Email: info@activegroup.co.uk
Post: PO Box 3394, Littlehampton, West Sussex, BN16 9JE
Telephone: 01903 257070
Calls will be answered at the following times:
Monday to Friday 9am to 5pm
We may record calls for quality and training purposes.
Our data protection officer is MR DERRAN STOKES.
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