ActiveIT’s expertise providing IT support for Leisure and Hospitality is extensive, having looked after clients in this sector for over 20 years. Unlike many sectors, an IT failure can immediately halt business and cause loss of revenue that cannot be recovered. The busiest and most important time is often at weekends and public holidays, precisely when it can be hardest to get help.
We start by reviewing what your business needs are; what is critical to your operation and directly affects your ability to trade, and what is critical to your guest experience, since their satisfaction is equally as important as taking their money.
Next, we look at what you have in place, does it meet the needs of both the business and the guest? Is it reliable, what happens if there is a failure, is there a fallback option? All these questions and many more enable us to advise you on the best solutions for your business.
ActiveIT’s clients in this sector include Hotels, Golf and Leisure Clubs, Recreational Vehicle rental and Restaurants and we provide them with complete IT solutions including:
Years of Experiences
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Get in touch with us for more information about how we have benefitted clients across the leisure and hospitality industry for over 20 years.
We are technical advisors for most of our hospitality and leisure client. We provide advice on all IT and technology matters, manage projects, builds and work with specialist sub-contractors on behalf of our clients.
Often one and the same, we can help you select the right system for your business, implement, manage and maintain it. We’ve worked with a number of key system providers and even commissioned custom systems to meet specific requirements.
As with all IT systems, protection and security is critical. Leisure and Hospitality systems typically hold a lot of personal data which must be kept safe yet the systems themselves have to be fit for use by relatively unskilled staff and potentially directly exposed to public interaction, a potential recipe for disaster if unprotected.
Increasingly expected in any facility, good Wi-Fi Internet coverage is essential. In-house and Guest systems must be segregated though, and full use made of the opportunity to capture visitor data where appropriate.
We make getting help easy with our 24/7 help desk available on demand through a dedicated telephone number, email or online chat facility. Whichever method works best for your staff, they can get help when needed.
Contact us now for advice on your Leisure and Hospitality IT requirements, we’ll give you the best advice based on our years of experience in the sector.