Testimonials

Testimonials

Some of the comments received from our lovely customers, thank-you for your kind words.

There are two things that are very important to us in terms of our customer reviews, firstly to acknowledge that they come from a precious resource namely, the goodwill we share with our customers and secondly that they are seen by others to be what they are, genuine and therefore credible. This is why we use the services of Review Biz who ensure that all of our reviews are independently validated before they are allowed into the public domain, thereby ensuring their credibility and influence. 

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Ros

Mobile Home company, West Sussex

We have been delighted with both the response of your staff and their quality of work, and look forward to a trouble-free IT future!

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Carrie

Charity, West Sussex

I wasn't sure who to direct this to, but I wanted to drop someone a line to say how fantastic Nainesh has been today -he couldn't have been more helpful and nothing was too much trouble for him. Could we keep him here please?! I always find that people are so quick to criticise but never put pen to paper to say thank you, hence my email. He really has done a brilliant job and has been a pleasure to work with!

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J

Home care provider, Hampshire

We are writing to say a huge thank you to you and your staff at Active Information Systems for the exceptional service we have received at all times. In particular, prior to Christmas, you went above and beyond the call of duty answering queries very late in the evening and at weekends. Once again, thank you for the politeness and efficiency from all your staff.

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Richard

School, West Sussex

I wanted to thank you for all your time and efforts with our network systems. It is much appreciated and is already benefiting the school. I know that it wasn't a straightforward job and am grateful that we could start the new term with the cabling in place.

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Peter

Accountants, West Sussex

Many thanks for the documentation for the renewal of our support contract which I have no hesitation at all in signing and returning to you. As you know we have been using your company's services for the last eighteen months or so and have been highly impressed and pleased with the level and standard of service we have received. We particularly like the way you can fix problems remotely by connecting to our server as this, together with the speed of response, means that any downtime is minimised. And when you do have to visit us, your team are always very professional, polite and capable. Also as you know we recommend you whenever we can because we know that you won't let us down and this helps us with our relationships with our clients.

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Claire

Radio Station, Berkshire

Just want to say a huge thank you to Mark and Nainesh for all their help on Friday repairing my PC. It turned into quite a late night but they did a great job in getting it back up and running before 8pm!

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Richard

Electronics Manufacturer, Kent

We did the ADSL changeover last night and Nainesh did an excellent job – you are fortunate to have someone with the perfect balance of patience, diplomacy and ability!

MB

I think they're lovely, want a little Johnny to take home for myself.

AP

John has been incredibly helpful in resolving a series of issues that have arisen since our business recently relocated. I have always found him to be professional, polite and knowledgeable.

SM

Chris and his team have been a great help in getting my PC behaving as it should. The peace of mind for me to know that I can access IT support any time, day or evening, is vital to my business and therefore my clients.

MF

We have dealt with Active since 2006 and have found them very supportive and easy to work with. We recently had new PC's installed at our branches which happened with relative ease and minimum disruption. Would happily recommend to any prospective customers.

MF

We recently purchased several items of hardware from Active IT and dealt directly with Chris the MD. The prices were competitive and the quality was excellent. Chris came and installed and John carried out an excellent remote set up and transfer of all our existing data. Very happy indeed, the service we received was outstanding, great people to deal with. Highly recommended.

VH

John Bunday is our technical contact at ActiveIT and we can genuinely say that his help has been invaluable to us as a business. We feel that he goes above and beyond in terms of the service that he supplies and is always happy to help and give advice on IT matters.

RH

ActiveIT have provided all our IT support for over 12 years now, we trust them to advise us on all our technology requirements and the advice they give is honest and practical for our needs. The service from Chris and his team is second to none and always good value.

CB

We have been working with Active IT for several years now and have always received first class service. The Active IT team are very helpful, knowledgeable and up to date with all current IT initiatives. They offer service contracts to suit all size of businesses, or one-off solutions. They provide us will all our hardware and software requirements and regular maintenance visits. As a company also based in Sussex its been great to work with another ‘local’ firm and to support this business enterprise. We at Oakwood International Ltd highly recommend Active IT.

BD

Recently I had the misfortune to discover that the whole of my computer history (including calendars, reminders, documents, folders and sub-folders – some reaching back for almost a decade) had been wiped clean.. The ensuing result was devastating! Luckily, through a third party, I was given the contact details of, ‘Active IT’, who took the mainframe away and returned it days later with a complete retrieval. I remain deeply indebted to the MD, Chris Sewell and his highly professional team ... and have no hesitation in recommending their extremely efficient services to prospective customers.